Vacancy for Night Shift Receptionist in Baku, Azerbaijan


Staybridge Suites Baku is looking for Night Shift Receptionist with below requirements:
 
  • Ensure that all guests on arrival feel welcomed by creating a sense of recognition and high sense of comfort.                           
  • Ensure that the guest receives the accommodation and other services he/she is expecting and as per their preferences.
  • Maintain an up to date knowledge of hotel, local services and supply information respond to guest queries.
  • Deal swiftly, efficiently and sensitively to guest complaints and report the same to your supervisor on shift.
  • The receptionist will suggest dining options only the next or current meal period, and any special Food & Beverage promotions and offer to assist with reservations.
  • Ensure that all bills are closed and tally sheet before your shift is completed and signed by your shift supervisor according to the hotel standards.
  • To regularly ensure that the reception is organized and operating in an efficient standard and checklists are completed and forwarded to Shift Leaders/Duty Managers.
  • Maintain awareness of sales opportunities maximizing revenue and meeting or exceeding guest expectations.
  • To attend the daily briefing and to be aware of all VIPs in-house as well as VIP arrivals and all day functions.
  • To promote Food & Beverage outlets to increase internal revenue.

Requirements:

  • Experience in 4 or 5 star property
  • Must have excellent communication skills.
  • Guest focused and proactive approach.
  • Outgoing personality
  • Fluent English, Russian, Azerbaijani language skills
All experienced candidates interested in above mentioned position need to send CVs to hr@sbsbaku.com email adress.