Vacancy for Manager, Student Services in Baku, Azerbaijan



This position reports to the Associate Vice Rector for Student Services and Alumni Affairs carrying a supervisor role for the team of student services specialists.


The responsibilities of the position include, but are not limited to the following:

  • Providing leadership, supervision and administrative direction to all programs and services in the division for Student Services;
  • Preparing cost estimates for budget recommendations; submitting justifications for budget items; monitoring and controlling expenditures. Identifying and pursuing alternative funding sources;
  • Reviewing and evaluating assigned programs and services; recommending and implementing approved plans and policies to facilitate and improve the operations and programs of Student Services;
  • Developing special programs to better engage diverse population of students from various backgrounds;
  • Providing administrative direction to diversity and inclusivity programs, ensuring broader student population awareness about inclusivity and diversity;
  • Supervising and directing co-curricular class scheduling, instructor and trainer selection process, monitoring enrollment and maintaining group size;
  • Supervising, and engaging in strategic planning in the areas of student governments, clubs, activities, health & wellness and extra-curricular programs;
  • Preparing, reviewing interpreting, and analyzing a variety of complex and multi-faceted information, data, and reports; making recommendations based on findings;
  • Developing and generating statistical data and reports related to Student Services programs, presenting that data and findings on committees and important University meetings;
  • Administering the Student Code of Conduct due process and student discipline, adjudicating a student appeals and grievances;
  • Advising and closely collaborating with student leaders to direct and pursue common goals;
  • Ensuring collaborative work intra and cross-departmental to support Academic Affairs and compliment to the students learning & development process;
  • Working closely and encouraging faculty involvement in student organizations and activities outside of classrooms to develop reach and diverse learning communities;
  • Serving as a liaison with employees, students, and external organizations to create community outreach and opportunities for student engagement;
  • Supporting and coordinating activities pertaining to graduation ceremonies, as well as on-boarding orientations, Honor Code ceremonies;
  • Offering new approaches and programs to respond to changing and developing needs of students. Monitoring and conducting regular inquiry into student needs and expectations;
  • Utilizing technology as tools to enhance the delivery of student affairs and services programs;
  • Initiating and conducting regular evaluation and assessment of student services programs and activities;
  • Carrying responsibility for recruiting, training and developing the team of students services specialists according in line with philosophy and norms of ethics at ADA University.


  • Master’s degree in Sociology, Psychology, Social Work, Business Administration or other related degree;
  • Minimum 4 years of work experience in educational environment, specifically direct engagement with students and student support services;
  • Minimum 2 years of experience in managerial position;
  • Proven competence in leadership and administration;
  • Proficiency in Azerbaijani and English, Russian is a plus;
  • Effective communicator with approachable manner and friendliness;
  • Flexibility and positive attitude;
  • Well-developed approach to details and timely actions;
  • Service-oriented with a great sense of ethics and norms.

Interested candidates are requested to submit, preferably in Word or PDF format, attached to an e-mail message: (1) a letter of interest specifying suitability for the position, when available and minimum expected salary (in AZN), (2) an updated resume and (3) the names, email and business addresses of at least 3 references.
Send materials via e-mail to specifying the Job Title in the subject line. Only shortlisted candidates will be contacted. The cut-off date for application is December 16, 2018.
ADA University offers a competitive remuneration package and attractive conditions of employment of high standard. For more information about ADA University, please visit